Returns & Exchanges
At Seema Gujral, we strive to ensure every handcrafted piece meets our high standards of quality and craftsmanship. If you are not entirely satisfied with your purchase, we offer a seamless return and exchange process for eligible items within 14 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Approval
Our team will review your request to ensure the garment is in its original, unworn condition with all designer tags and security seals intact.
Secure Packaging
Place the item in its original luxury packaging and use the provided prepaid shipping label to ensure the garment is protected during transit.
Refund Processing
Once the returned piece passes our final quality inspection at our atelier, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing